Brent Lackley
Creator of Maximum UX for profit, savings, & risk balance
Supporting your own innovation cycle in work practices & end products by revealing hidden value and creating force multipliers using a lean, fast, low-cost process;

UX - Insight iteration to design profit efficiency in your tools, processes, products & services
Practice Models - IC & team proficiency evolutions & value proofs to repeat wins and avoid losses
Enterprise Experience - Contributor systems to grow skills & align to compound value

Resume
UX for your internal tools and end products or services.
Brent Lackley: Resume - View PDF

My policy means clients' enterprise advancements are not shown here without permission. NDAs also prevent this. You will recieve this same respect. However, contact me for a relevant discussion about process, value and your vision.

Solving Enterprise Slowdown

The Innovation Question

How Leaders Turn From Bureaucracy Into Innovation

The Innovation Question [Landscape PDF]

The Innovation Question [Portrait PDF]

AT&T

Innovation Gap Research
Agile Process - UX Integration
Big Data Platform white paper
Team Knowledge Management Platform (wiki)
Big Data Platform UX, UI - Ask Brent about the Big Data & Analytics Demo (includes principles applied at ATT).

big data usability, user experience, user interface design

Purpose

Results derive from purpose. Have you searched for, found and adopted your users' or producers intent and needs?

Agile software application build ux user experience integration

AXA

Client Value UX, UI
Branding
Communications Strategy
Brochure Design
Intranet Design

AXA is a Global Fortune 15 company.

After asking for a simple brochure, the discovery process results were leveraged to evaluate and update the entire value communications strategy from branding to messaging to intranet design.

retail management process and value process model and user interface

RapidFire Tools

Mobile Application UX, UI
Mobile App Brand Design
Web App UX, UI
Web Development
Application Reinvention

After cornering the market in network security analysis, RapidFire Tools is going mobile. And re-imagination of the major desktop appliction UI will help keep them on top in the marketplace.

mobile application design

timeline user interface innovation

UX ROI

Contribute to your core business demands - learn how UX helps;

Increase Profit
Reduce Costs
Manage Risk

Faster ROI »

user experience profitability and return on investment (roi)

IBM

Sales Modeling & Process UX
Training UI
$1.4 B Proposal Branding, Strategy Consulting, Design

"Brent has the unique ability to reveal value patterns – and he creates compelling, simple presentations that are decisive in success.”

process asessment becomes training tool, creating great user interface or ui

Wells Fargo

Deal QA Process Discovery & Analysis
Simplified process to a 2-stage approach for system of Record UI

Practical over sexy. This is how most big business gets done - 30% faster. An effort to combine several systems was a tremendous opportunity to streamline strategy and approach that could still easily be applied across disparate user groups.

practical service design

How's Your Accuracy?

If you're not testing users to know if you are on target, then you're just guessing. Find out how UX works to make you and your results - accurate.

ux produces accurate information through user testing

The Home Depot

UX ROI & Process
Pro Loyalty Transaction Center UI
Service Mobility UI
POS UI

retail application usability application interface design

How's Your Memory?

Remembering what works (and what doesn't), capturing best practices, connecting all roles to the big picture - are all a part of Knowledge Management (KM). Improving process is a side effect of UX. Start now, before talent leaves...

user experience and software development knowledge management